British Airways Apologizes For Delays Caused By Yet Another IT System Failure Posted byDesiree Moodie 15. September 20171. October 2017 Reading Time: 1 minutePassengers described scenes of chaos at London’s major airports after a problem with British Airways’ check-in system led to customers being checked in manually. NPR – August 2, 2017 AFFECTED: Passengers had to be checked in manually AFFECTED: passengers … had missed their flight ROOT CAUSE: a problem with British Airways’ check-in system
