London bus safety announcements: TfL to fix ‘technical glitch’ behind wrongly-timed ‘please hold on’ warnings

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Evening Standard – January 15, 2018

ISSUE: repeatedly subjected bus passengers to wrongly-timed safety announcements

IMPACT: “please hold on, the bus is about to move”… once the bus has already started moving

IMPACT: irked travellers have dubbed them “insanely annoying” and “condescending nonsense”

ROOT CAUSE: the announcements are based on an average time that a bus waits at a bus stop and, if a bus pulls off too quickly, the alerts are put out of sync