Southcentral Kentucky clerk’s office deals with computer glitch

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Wayne County Outlook – January 8, 2018

ISSUE: A new computer system used to record motor vehicle licensing, deeds, mortgages, liens and other daily transactions… created some intense challenges

ROOT CAUSE: due to the change of the computer system and deputy clerks’ being unfamiliar with the changes

ROOT CAUSE: (another viewpoint) the glitch originated from a system failure rather than from any alleged ‘lack of training’ on his staff’s behalf.

AFFECTED: “We had to enter manually every check and all the cash… “These girls stayed here until 8:30 that night – they came in at 8 that morning, only took a half-hour lunch and no breaks all day.”