2018 02 03 – Click to read full article
IMPACT: Monday’s abrupt halt to trade — and the market’s closure the next two days — tested patience.
“Clients yelled at me a lot, I had loads of transactions undone,” one Hanoi-based trader said of the trading halt.
ROOT CAUSE: a glitch in the software system for the match-order transactions, which crashed late in Monday’s session and prevented the exchange from retrieving a closing point for the VN Index
COMPANY RESPONSE: The system is fully maintained and has been upgraded multiple times to adapt with the growing demand of the market