‘Computer glitch’ forced SkyStar Observation Wheel to close early Saturday

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2018 04 08 – Click to read full article

IMPACT: The SkyStar Observation Wheel at Waterfront Park was forced to close early

ROOT CAUSE: a “computer glitch.”

ROOT CAUSE: a sensor indicated that a gondola door was open when it was actually closed… the computer system does not allow the wheel to move when this alert is triggered

COMPANY RESPONSE: Refunds or complimentary tickets were offered to the guests who were affected by the incident.