Oculus Rift re-enters virtual space after bad software caused a global blackout

2018 03 08 – Click to read full article ROOT CAUSE: a software-based certificate expires ROOT CAUSE: OculusAppFramework.dll file currently has an invalid, expired certificate, preventing Windows 10 from running the software needed to power the Oculus Rift IMPACT: can’t drive the Oculus Rift to any virtual realm IMPACT: faced a warning message when booted up, […]

How to triage bugs. Or, avoiding “just one more quick bug fix” because that is really, really, really, really, really expensive

What is the problem, exactly? It is easy to fall into the trap of adding “just one more quick bug fix” into the build before sending the software out to the customer.  Doing this repeatedly can cause lengthy delays, as typically any change can impact other areas of the software, creating a snowball effect of […]

Tens of thousands affected as Grab technical glitch hits commuters across the region

2018 02 28 – Click to read full article IMPACT: Grab customers in Singapore, Malaysia, Indonesia and Vietnam faced difficulties booking their rides in the morning IMPACT: [a] full-time driver … expects to suffer at least S$60 (RM178) in earnings during the outage ROOT CAUSE: a technical issue with its app… the server was down COMPANY […]