2018 03 01 – Click to read full article IMPACT: Those paying online were routed to the Chase Bank site that was experiencing technical difficulties the last 24 hours ROOT CAUSE: A computer glitch COMPANY RESPONSE: “The site is running, though some pages are slow to load. We’re working to fix that and encourage taxpayers to […]
Author Archives: Anita Lipsky
Mercedes to launch investigation after computer glitch denies Hamilton victory
2018 04 04 – Click to read full article IMPACT: denied their star driver the perfect start to his defence of the Formula One World Championship ROOT CAUSE: computer glitch COMPANY RESPONSE: It was clearly a problem on our side and we need to analyse that to understand what happened and correct it
Computer glitch caused some Service Credit Union members to get billed twice
2018 03 02 – Click to read full article IMPACT: Members of Service Credit Union at U.S. military bases in Germany were double debited… account overdrafts as rent payments came due on the first of the month ROOT CAUSE: a computer error… a problem with system maintenance COMPANY RESPONSE: Service Credit Union is confident that the […]
Bizarre glitch let Chase customers see other people’s accounts
2018 02 26 – Click to read full article IMPACT: briefly gave some of the bank’s customers access to other people’s accounts instead of their own ROOT CAUSE: a computer problem on Chase’s end and wasn’t the result of a hack COMPANY RESPONSE: “We resolved this soon after learning about it, and believe that only a […]
Apple devices make hundreds of false 911 calls from refurbishment centre
2018 02 23 – Click to read full article IMPACT: Around 20 false emergency calls a day… Emergency dispatchers in California have fielded in the region of 1,600 accidental calls ROOT CAUSE: it’s not clear how the calls are being triggered COMPANY RESPONSE: We take this seriously and we are working closely with local law enforcement […]
Software bug led to FDA recall of Accu-Chek Connect Diabetes Management App
2018 02 20 – Click to read full article ROOT CAUSE: When the OS region of the phone setting is changed, the unit of measure may also unexpectedly change IMPACT: users incorrectly enter numerical values for carbohydrate used for bolus advice and the app to not transfer the blood glucose result WORKAROUND: clear all data from […]
Apple to fix Telugu character bug which can cause iPhone to crash, block Messages
2018 02 16 – Click to read full article IMPACT: cause the device to crash and block access to the Messages app after it restarts ROOT CAUSE: when a message in Telugu characters is sent to devices COMPANY RESPONSE: confirmed that there is an update coming which will fix the problem
US nuclear arsenal controlled by 1970s computers with 8in floppy disks
2018 02 14 – Click to read full article COST: the country is spending around $60bn (£40.8bn) to maintain museum-ready computers RISK: many do not even know how to operate any more, as their creators retire RISK: “Replacement parts for the system are difficult to find because they are now obsolete.” COMPANY RESPONSE: instigating a full […]
Govt to set up portal for cyber-crimes against women
2018 02 10 – Click to read full article PREVENTATIVE MEASURES: the government is going to establish a dedicated Cyber Crime Laboratory to stop Crimes against Women and Children Our cyber forensic experts played an important role in preventing radicalisation of our youth … There have been incidents when morphed pictures are used to create confusion […]
Google’s Project Zero disclosed a major Grammarly security bug that exposed everything you write
2018 02 06 – Click to read full article IMPACT: if you’re a regular Grammarly user, your writing history may have been compromised recently due to a major software ROOT CAUSE: The bug … exposed Grammarly’s authorization tokens to “all websites,” allowing them to login to a user’s Grammarly.com account to view their full writing history. […]