January 23rd 2018 – Click to read full article ROOT CAUSE: glitch in the state Department of Revenue computer system ROOT CAUSE: The batch of refunds that Revenue’s business tax system sent over for processing at Treasury had taxpayers’ names truncated and Treasury’s computers couldn’t read them properly [which] prevented the processing of the refund checks […]
Author Archives: Anita Lipsky
Thousands of BC Children’s Hospital ultrasound tests affected by technical glitch
2018 01 18 – Click to read full article ROOT CAUSE: an automated feed that forwarded the radiology results to doctors was disabled for 11 months when a new system came into effect last February IMPACT: radiologists at the hospital must do a retrospective medical chart review for thousands of cases to find out if the […]
Facebook apologises for storing draft videos users thought they had deleted
2018 04 03 – Click to read full article ROOT CAUSE: a “bug” IMPACT: resulted in draft videos being indefinitely stored instead DISCOVERED BY: users discovered videos they had never posted were being stored by the company COMPANY RESPONSE: “We discovered a bug that prevented draft videos from being deleted. We are deleting them and apologise […]
Trying out cypress.io for UI testing because Selenium, ugh
I am not a huge fan of fiddling around with Selenium implicit and explicit waits, and all the trickery that can go into setting up Selenium to make it “just work” and “stable enough” to get tests running on the pipeline. If you have not struggled with that, my best is guess is one […]
Computer glitch at CSU fails to upload SAT scores making applications incomplete
2018 01 26 – Click to read full article IMPACT: SAT and ACT scores failed to upload and attach for prospective California State University students COMPANY RESPONSE: despite the “backend issue” it hopes the rollout of this new system will greatly improve the application process and ultimately save students some money ROOT CAUSE: A computer coding […]
Technical glitch cripples Vizag Treasury server, salaries may be delayed
2018 01 26 – Click to read full article IMPACT: freeze all payments except for salaries and pension bills from the third week of this month COMPANY RESPONSE: we will be trying our best to clear the bills by the month-end ROOT CAUSE: the data can’t be uploaded onto the server and so the payment of […]
Southwest Operations Return To Normal After Technical Glitch At LAX Lead To Delays Nationwide
2018 01 19 – Click to read full article ROOT CAUSE: A computer issue IMPACT: grounding travelers throughout the country… as all flights to LAX had been canceled COMPANY RESPONSE: “…the issues with our airport technology system at LAX have been resolved, and our operation is returning to normal. We appreciate customers’ patience…”
Using Jira Query Language (JQL) to give visibility on the work done to automate installing software
This is how I use labels in JIRA to give visibility to the team whenever QA is working on software installation and/or configuration scripts. I add the label “qa_install” to tickets that involve working on installation scripts or config related to installing the software To view all tickets in the project with that label, here […]
Widespread delays to European flights due to computer glitch
2018 04 03 – Click to read full article ROOT CAUSE: “enhanced tactical flow management system” had… a system failure at about midday on Tuesday. IMPACT: About half of the 29,500 flights expected to operate on Tuesday in the European network could be delayed IMPACT: widespread flight delays and cancellations across the continent
Amazon working to fix Alexa after users report random burst of ‘creepy’ laughter
2018 03 07 – Click to read full article IMPACT: unexpected and unwarranted bursts of robotic laughter ROOT CAUSE: the laughs had occurred “in rare circumstances” because the speaker was picking up a “false positive” for the command “Alexa, laugh” WORKAROUND: Unplug Alexa