2018 03 02 – Click to read full article IMPACT: 120 doctors who planned to specialise as physicians and paedeatricians will have to re-sit a career-defining test IMPACT: they couldn’t finish their online theory exam ROOT CAUSE: a computer-based technical problem… the computers were essentially locking the candidates out COMPANY RESPONSE: The Royal Australasian College of […]
Author Archives: Anita Lipsky
Kennedy Center charges ‘Hamilton’ ticket buyers more than advertised; computer glitch blamed
2018 03 02 – Click to read full article IMPACT: charged some patrons more for tickets to the smash hit “Hamilton” COMPANY RESPONSE: Thank you… We apologize for any confusion this may have caused …The Kennedy Center will not be asking customers to pay more ROOT CAUSE: computer glitch
Fitness tracking app gives away location of secret US army bases
2018 01 28 – Click to read full article IMPACT: Sensitive information about the location and staffing of military bases and spy outposts around the world has been revealed ROOT CAUSE: details were released by Strava in a data visualisation map that shows all the activity tracked by users of its app, which allows people to […]
Pa. Revenue Dept. computer glitch impacts processing of $15.3 million in business tax refunds
January 23rd 2018 – Click to read full article ROOT CAUSE: glitch in the state Department of Revenue computer system ROOT CAUSE: The batch of refunds that Revenue’s business tax system sent over for processing at Treasury had taxpayers’ names truncated and Treasury’s computers couldn’t read them properly [which] prevented the processing of the refund checks […]
Pa. Revenue Dept. computer glitch impacts processing of $15.3 million in business tax refunds
ROOT CAUSE: glitch in the state Department of Revenue computer system
ROOT CAUSE: The batch of refunds that Revenue’s business tax system sent over for processing at Treasury had taxpayers’ names truncated and Treasury’s computers couldn’t read them properly [which] prevented the processing of the refund checks
IMPACT: the distribution of $15.3 million in tax refunds owed to about 700 businesses across the state
COMPANY RESPONSE: Revenue employees created a fix for the issue and implemented it
2018’s first spacewalk bugged by software
2018 01 23 – Click to read full article ROOT CAUSE: The Canadarm2 software is not communicating properly with the newly installed spare LEE RESOLUTION: “do a cycle” meaning, turning it off and on again IMPACT: set back the astronauts by roughly an hour
The Latest: Equipment, computer failure led to sewage spill
2018 01 22 – Click to read full article IMPACT: nearly 5 million gallons of sewage spilled into the ocean in Monterey County IMPACT: At least eight beaches remained closed ROOT CAUSE: a bar screen at a water treatment plant got clogged and the computer system failed to sound an alarm
Computer Glitch Drains Wells Fargo Customers’ Bank Accounts
2018 01 21 – Click to read full article IMPACT: Some of Wells Fargo customers saw the money in their bank accounts vanish overnight IMPACT: users … expressing anger that they had to stay on the phone for more than a hour for an issue that is not their fault ROOT CAUSE: a glitch in the […]
Well Hello….
… hi there and G’day… The Anita’s Tips category is where I will post bits and bobs that I find useful in my daily QA work. They might be useful for you too, which is why I will share them. Nope, I’m not active on social media so if you want to get in touch, reach […]