Southcentral Kentucky clerk’s office deals with computer glitch

Wayne County Outlook – January 8, 2018 ISSUE: A new computer system used to record motor vehicle licensing, deeds, mortgages, liens and other daily transactions… created some intense challenges ROOT CAUSE: due to the change of the computer system and deputy clerks’ being unfamiliar with the changes ROOT CAUSE: (another viewpoint) the glitch originated from a […]

Hawaii missile false alarm due to badly designed user interface, reports say

the Guardian – January 16, 2018 IMPACT: A false alarm warning Hawaiians of an incoming ballistic missile on Saturday ROOT CAUSE: badly designed user interface ROOT CAUSE: employer pressed button labelled ‘missile alert’, instead of the one next to it marked ‘test missile alert’ COMPANY RESPONSE: added a “cancellation button”… HEMA has also added a requirement for […]

Computer Glitch Knocks Divvy Bikes System Down Wednesday Morning

CBS Chicago – December 20, 2017 ROOT CAUSE: a glitch with an overnight update to the Divvy system IMPACT: taken out the city’s Divvy Bikes system during the morning rush COMPANY RESPONSE: “We are working to resolve the situation quickly and hope to have the system up and running soon,”… we are working through some larger […]

Banks Are Worried Tech Systems Could Crash After Introduction of New EU Rules

Bloomberg – December 21, 2017 PREVENTION: [working to prevent] Computers crashing, investors frozen out of markets and a heightened risk of fat finger mistakes PREVENTION: Banks and asset managers have spent years preparing for the revised Markets in Financial Instruments Directive ROOT CAUSE: there has been so much late breaking news on MiFID II that everyone is […]