Computer glitch caused some Service Credit Union members to get billed twice

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2018 03 02 – Click to read full article

IMPACT: Members of Service Credit Union at U.S. military bases in Germany were double debited… account overdrafts as rent payments came due on the first of the month

ROOT CAUSE: a computer error… a problem with system maintenance

COMPANY RESPONSE: Service Credit Union is confident that the issue has been fully resolved now and in the future
 

Bizarre glitch let Chase customers see other people’s accounts

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2018 02 26 – Click to read full article

IMPACT: briefly gave some of the bank’s customers access to other people’s accounts instead of their own

ROOT CAUSE: a computer problem on Chase’s end and wasn’t the result of a hack

COMPANY RESPONSE: “We resolved this soon after learning about it, and believe that only a very limited number of customers experienced this.”
 

Apple devices make hundreds of false 911 calls from refurbishment centre

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2018 02 23 – Click to read full article

IMPACT: Around 20 false emergency calls a day… Emergency dispatchers in California have fielded in the region of 1,600 accidental calls

ROOT CAUSE: it’s not clear how the calls are being triggered

COMPANY RESPONSE: We take this seriously and we are working closely with local law enforcement to investigate the cause and ensure this doesn’t continue
 

Software bug led to FDA recall of Accu-Chek Connect Diabetes Management App

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2018 02 20 – Click to read full article

ROOT CAUSE: When the OS region of the phone setting is changed, the unit of measure may also unexpectedly change

IMPACT: users incorrectly enter numerical values for carbohydrate used for bolus advice and the app to not transfer the blood glucose result

WORKAROUND: clear all data from the Accu-Chek blood glucose meter before pairing with the Accu-Chek Connect app for the first time
 

US nuclear arsenal controlled by 1970s computers with 8in floppy disks

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2018 02 14 – Click to read full article

COST: the country is spending around $60bn (£40.8bn) to maintain museum-ready computers

RISK: many do not even know how to operate any more, as their creators retire

RISK: “Replacement parts for the system are difficult to find because they are now obsolete.”

COMPANY RESPONSE: instigating a full replacement of the ancient machines
 

Govt to set up portal for cyber-crimes against women

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2018 02 10 – Click to read full article

PREVENTATIVE MEASURES: the government is going to establish a dedicated Cyber Crime Laboratory to stop Crimes against Women and Children

Our cyber forensic experts played an important role in preventing radicalisation of our youth … There have been incidents when morphed pictures are used to create confusion and tension

ROOT CAUSE: Traditional policing is not adequate to control crime in cyberspace
 

Google’s Project Zero disclosed a major Grammarly security bug that exposed everything you write

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2018 02 06 – Click to read full article

IMPACT: if you’re a regular Grammarly user, your writing history may have been compromised recently due to a major software

ROOT CAUSE: The bug … exposed Grammarly’s authorization tokens to “all websites,” allowing them to login to a user’s Grammarly.com account to view their full writing history.

COMPANY RESPONSE: a confirmed fix for the bug was rolled out in a matter of hours
 

Marijuana growers say computer glitch with the state could put them out of business

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2018 02 06 – Click to read full article

IMPACT: Some marijuana growers say they’re unable to sell their products to retailers

ROOT CAUSE: the state’s new computer system is having problems communicating with the retail stores

Each product has a traceability number which make it trackable all the way back to the grower and the plant it came from.