Computer glitch causes Cook Co. property tax payment issue

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2018 03 01 – Click to read full article

IMPACT: Those paying online were routed to the Chase Bank site that was experiencing technical difficulties the last 24 hours

ROOT CAUSE: A computer glitch

COMPANY RESPONSE: “The site is running, though some pages are slow to load. We’re working to fix that and encourage taxpayers to keep trying.”
 

Computer glitch caused some Service Credit Union members to get billed twice

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2018 03 02 – Click to read full article

IMPACT: Members of Service Credit Union at U.S. military bases in Germany were double debited… account overdrafts as rent payments came due on the first of the month

ROOT CAUSE: a computer error… a problem with system maintenance

COMPANY RESPONSE: Service Credit Union is confident that the issue has been fully resolved now and in the future
 

Bizarre glitch let Chase customers see other people’s accounts

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2018 02 26 – Click to read full article

IMPACT: briefly gave some of the bank’s customers access to other people’s accounts instead of their own

ROOT CAUSE: a computer problem on Chase’s end and wasn’t the result of a hack

COMPANY RESPONSE: “We resolved this soon after learning about it, and believe that only a very limited number of customers experienced this.”
 

Apple devices make hundreds of false 911 calls from refurbishment centre

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2018 02 23 – Click to read full article

IMPACT: Around 20 false emergency calls a day… Emergency dispatchers in California have fielded in the region of 1,600 accidental calls

ROOT CAUSE: it’s not clear how the calls are being triggered

COMPANY RESPONSE: We take this seriously and we are working closely with local law enforcement to investigate the cause and ensure this doesn’t continue
 

Software bug led to FDA recall of Accu-Chek Connect Diabetes Management App

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2018 02 20 – Click to read full article

ROOT CAUSE: When the OS region of the phone setting is changed, the unit of measure may also unexpectedly change

IMPACT: users incorrectly enter numerical values for carbohydrate used for bolus advice and the app to not transfer the blood glucose result

WORKAROUND: clear all data from the Accu-Chek blood glucose meter before pairing with the Accu-Chek Connect app for the first time
 

US nuclear arsenal controlled by 1970s computers with 8in floppy disks

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2018 02 14 – Click to read full article

COST: the country is spending around $60bn (£40.8bn) to maintain museum-ready computers

RISK: many do not even know how to operate any more, as their creators retire

RISK: “Replacement parts for the system are difficult to find because they are now obsolete.”

COMPANY RESPONSE: instigating a full replacement of the ancient machines
 

Govt to set up portal for cyber-crimes against women

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2018 02 10 – Click to read full article

PREVENTATIVE MEASURES: the government is going to establish a dedicated Cyber Crime Laboratory to stop Crimes against Women and Children

Our cyber forensic experts played an important role in preventing radicalisation of our youth … There have been incidents when morphed pictures are used to create confusion and tension

ROOT CAUSE: Traditional policing is not adequate to control crime in cyberspace
 

Google’s Project Zero disclosed a major Grammarly security bug that exposed everything you write

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2018 02 06 – Click to read full article

IMPACT: if you’re a regular Grammarly user, your writing history may have been compromised recently due to a major software

ROOT CAUSE: The bug … exposed Grammarly’s authorization tokens to “all websites,” allowing them to login to a user’s Grammarly.com account to view their full writing history.

COMPANY RESPONSE: a confirmed fix for the bug was rolled out in a matter of hours