Apple fixes HomeKit bug that allowed remote unlocking of users’ doors

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the Guardian – December 8, 2017

IMPACT: allowed hackers to unlock users’ smart locks or other devices

SHORT TERM FIX: temporary [fix] side … but also breaks some functionality of the system

COMPANY RESPONSE: “The issue affecting HomeKit users running iOS 11.2 has been fixed. The fix temporarily disables remote access to shared users, which will be restored in a software update early next week.”

Widespread delays to European flights due to computer glitch

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2018 04 03 – Click to read full article

ROOT CAUSE: “enhanced tactical flow management system” had… a system failure at about midday on Tuesday.

IMPACT: About half of the 29,500 flights expected to operate on Tuesday in the European network could be delayed

IMPACT: widespread flight delays and cancellations across the continent

Technical glitch kills Alberta’s land titles website, stoking concerns over real estate deals

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Calgary Herald – Nov 29, 2017

ROOT CAUSE: a routine systems upgrade took place Sunday evening… that interfered with data processing
IMPACT: which resulted in a system outage and prompted the province to take the unusual step of closing its Calgary and Edmonton land titles offices on Tuesday
COMPANY RESPONSE: “Support teams are currently working to rectify the issue as quickly as possible … their personal information is secure”

Facebook blames technical glitch for blocked accounts during protests in Romania

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Romania-Insider.com – Nov 30, 2017

IMPACT: dozens of Romanians had their accounts or posts temporarily blocked after posting or sharing comments related to the anti-government protests
ROOT CAUSE: “A number of pages were temporarily blocked due to an error in our automated systems.
COMPANY RESPONSE: “As soon as this was brought to our attention we disabled those blocks. We apologize for any inconvenience caused by these pages being unavailable for a few hours”

‘It’s such a hard exam … and we have to do it all over again’

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2018 03 02 – Click to read full article

IMPACT: 120 doctors who planned to specialise as physicians and paedeatricians will have to re-sit a career-defining test

IMPACT: they couldn’t finish their online theory exam

ROOT CAUSE: a computer-based technical problem… the computers were essentially locking the candidates out

COMPANY RESPONSE: The Royal Australasian College of Physicians has apologised profusely and an independent inquiry into the company that provided the exam… [was] under way

Fitness tracking app gives away location of secret US army bases

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2018 01 28 – Click to read full article

IMPACT: Sensitive information about the location and staffing of military bases and spy outposts around the world has been revealed

ROOT CAUSE: details were released by Strava in a data visualisation map that shows all the activity tracked by users of its app, which allows people to record their exercise and share it with others

ROOT CAUSE: Strava announced “this update includes six times more data than before… Our global heatmap is the largest, richest, and most beautiful dataset of its kind”

Facebook blames technical glitch for blocked accounts during protests in Romania

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Romania Insider – November 30, 2017

IMPACT: dozens of Romanians had their accounts or posts temporarily blocked after posting or sharing comments related to the anti-government protests

ROOT CAUSE: “A number of pages were temporarily blocked due to an error in our automated systems.

COMPANY RESPONSE: “As soon as this was brought to our attention we disabled those blocks. We apologize for any inconvenience caused by these pages being unavailable for a few hours”