Pa. Revenue Dept. computer glitch impacts processing of $15.3 million in business tax refunds

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January 23rd 2018 – Click to read full article

ROOT CAUSE: glitch in the state Department of Revenue computer system

ROOT CAUSE: The batch of refunds that Revenue’s business tax system sent over for processing at Treasury had taxpayers’ names truncated and Treasury’s computers couldn’t read them properly [which] prevented the processing of the refund checks

IMPACT: the distribution of $15.3 million in tax refunds owed to about 700 businesses across the state

COMPANY RESPONSE: Revenue employees created a fix for the issue and implemented it
 

Pa. Revenue Dept. computer glitch impacts processing of $15.3 million in business tax refunds

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January 23rd 2018http://www.pennlive.com/politics/index.ssf/2018/01/pa_revenue_dept_computer_glitc.htmlROOT CAUSE: glitch in the state Department of Revenue computer system

ROOT CAUSE: The batch of refunds that Revenue’s business tax system sent over for processing at Treasury had taxpayers’ names truncated and Treasury’s computers couldn’t read them properly [which] prevented the processing of the refund checks

IMPACT: the distribution of $15.3 million in tax refunds owed to about 700 businesses across the state

COMPANY RESPONSE: Revenue employees created a fix for the issue and implemented it

A New Bill Wants Jail Time for Execs Who Hide Data Breaches

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Wired – December 2, 2017

ALSO IN THIS ARTICLE:

VERSIONING ISSUES WITH PATCH RELEASES: Apple rushed to push out a necessary update on Wednesday, but botched it a bit; if you hadn’t yet updated to macOS 10.13.1, but had gotten the patch, your eventual jump to 10.13.1 would reintroduce the “root” bug

PREVENTATIVE: a new bill … in the US Senate … wants to make nondisclosure a jailable offense … Failure to report within 30 days could [mean] imprisonment of up to five years for the execs who …cover[ed] it up

Computer Glitch Drains Wells Fargo Customers’ Bank Accounts

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2018 01 21 – Click to read full article

IMPACT: Some of Wells Fargo customers saw the money in their bank accounts vanish overnight

IMPACT: users … expressing anger that they had to stay on the phone for more than a hour for an issue that is not their fault

ROOT CAUSE: a glitch in the online bill payments system billed them twice for the a single transaction

ROOT CAUSE: an “internal processing error” which triggered the double deduction of payments

COMPANY RESPONSE: told worried customers that the glitch would be fixed overnight and that their cash would be returned

Apple breaks file sharing on Macs while fixing ‘huge’ password security flaw

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The Guardian – December 1, 2017

ROOT CAUSE: caused by the critical bug patch

ROOT CAUSE: In its haste to fix the macOS High Sierra bug that allowed anyone to take control of a Mac computer with a blank password, Apple broke file sharing for some users

IMPACT: preventing some users from authenticating with or connecting to file shares… used both in business and on home networks

COMPANY RESPONSE: quickly acknowledged the problem, releasing a support document… Unfortunately … users have to use an advanced feature …called … Terminal and perform command line actions